Posted on GoogleTrustindex verifies that the original source of the review is Google. First, I would like to say a very happy with this company. Mr. Chris McCoy contacted me after a response I sent in an email saying my system was not working. We come back from vacation in June 2025 and it was 90° in my house so they came out his son Lee and checked out to see why it was not cooling and discovered that my coil for my system had blew a hole out and lost all the old refrigerant they stated it was not repairable, so I was given options on upgrading the system due to the refrigerant was outdated and made it hard to get parts for the system. After getting the quote to replace my equipment. They were very responsive and within a couple of days I was cooling again. I ended up going with a two stage heat pump system, which works very good. My energy caused has gone down and the new thermostat they installed was on the Wi-Fi ecobee thermostat, which allows me to control my system via my phone, which is a great option when you’re in bed and need to turn the thermostat up to get warm during the cold season overall I am very impressed with this company. The installers were great. The service was great so I decided to pick them up as a yearly maintenance since then they have been serviced my system and I’ve been nothing but happy since then and I would like to apologize to them to say I’m sorry that it took me so long to do review since no review is just as bad as a bad review. Thank you and God bless..Posted on GoogleTrustindex verifies that the original source of the review is Google. We just recently worked with MCCoy and Son, from a service call to an installation and they were fantastic! Excellent customer service, quick response as well as professionalism. They took the time to explain everything and took extra care to make sure that we had everything we needed in a timely manner and were satisfied. I would highly recommend them.Posted on GoogleTrustindex verifies that the original source of the review is Google. Chris was very responsive, he called me back in minutes of my first contact. Another contractor quoted me 10x the amount Chris quoted me for the same job. Dusty came out to verify what was wrong on Saturday. The parts vendor was not open until Monday. Chris called them soon as they opened and found the part available. Dusty and Lee came a few hours later and did all the repairs. All three gentlemen were polite and professional. I am grateful to find such an honest company that is not trying to take advantage of a customer in need. I will continue to use McCoy & Son Heating and Cooling for all my hvac needs. A++++++Posted on GoogleTrustindex verifies that the original source of the review is Google. Honest, dependable, and professional. Chris McCoy and his son Lee are the best in the business.Posted on GoogleTrustindex verifies that the original source of the review is Google. Chris and Lee have taken great care of me since I first hired them to replace my HVAC system in 2023. If I have an issue or need maintenance, they come out to my house within 24 hours. They’re very fair and I know they’ll give me the best options without trying to upsell me or overcharge.Posted on GoogleTrustindex verifies that the original source of the review is Google. Great at what they do and are reasonable on their pricing when compared to others. Very prompt and give you plenty of information about what the problem is and why you really need. Was originally quoted from another company that I needed a whole new system and McCoy was actually able to repair the A/C. Unfortunately a year later, the heat failed and was leaking carbon monoxide and they shut the system off and recommended to replace the system. Replaced the system the very next day! Very satisfied and will NEVER use anyone else again.Posted on GoogleTrustindex verifies that the original source of the review is Google. Awesome service! We had a HVAC issue and they came out and addressed our issue! Dusty was our technician and he was excellent! Very knowledgeable and professional! A++Posted on GoogleTrustindex verifies that the original source of the review is Google. Chris and the entire McCoy and Son team are fantastic! Our 27-year-old system finally went out, and after meeting with multiple companies in the area, we knew McCoy and Son was the right choice. With decades of experience, they provided the most competitive quote and made us feel completely comfortable and confident in their work. Everyone on the team was so kind and took such great care of us throughout the process. Our new system is fantastic, and the team went above and beyond to make sure everything was just right. We’re so glad we chose them over a big chain company!Posted on GoogleTrustindex verifies that the original source of the review is Google. Being New to the Dallas, GA area, I did not a Service Provider for our HVAC system. Our First Experience with McCoy and Sons today was EXCELLENT!! Very Thorough and provided really good answers to my questions on a Dual Zone System, since I never had one before. I am Grateful and Relieved to now have a "Go To" Service Provider, if we have issues with a very expensive HVAC System l.Posted on GoogleTrustindex verifies that the original source of the review is Google. My father and grandfather had a hard time with air conditioner being inoperable and I was out of town and could not assist them, they called this business and all they told me is hlw excellent the service was. I wasnt even there but when i heard them tell me this I knew I had to leave a review. Grade A service! If you need them don't hesitate.Load more
